Mem0 Trust Center
Mem0 is in compliance with security best practices, has implemented and is monitoring comprehensive controls, and maintains policies to outline its security procedures.
Compliance
Links
Resources
SOC 2 Type I Report
Information Security Policy
Board of Directors Charter
HIPAA Internal Privacy Policy
Risk Assessment and Treatment Policy
Controls
ePHI policy accessibility evidence
Remote access tool
Access restricted to modify infrastructure
Access control procedures
Access review of infrastructure
Encryption of data
Data disposal policy
Privacy and confidentiality governance charter
Data protection policy
Data transfers covered by approved safeguards
Source code tool
Business continuity and disaster recovery testing
Vulnerability scanning
Web application firewall
Sample code changes
SSL/TLS certificates for infrastructure
Intrusion detection tool
Infrastructure baseline hardening policy
Monitoring tool
Infrastructure firewall
Security incident list
Alerts and remediation
Incident response and breach notification policy
Breach notification communication
Internal GDPR compliance assessments performed
Binding corporate rules policy
Whistleblower policy
Rectification request policy
Objection handling policy and systems generated
Log management tool
ePHI risk assessment report
Vendor management program
Vendor list
Vendor termination
Vendor onboarding
Consent for processing captured via explicit opt-in mechanisms
Age verification and parental/guardian consent process enforced
Media disposal training
New employee and contractor agreements
List of newly hired employees & contractors
Existing employee and contractor agreements
Customer onboarding
Asset register maintaining
Records of Processing Activities (RoPA) maintained
Multi-availability zones
Notification workflows regarding rectification or erasure maintained
Risk management program
Risk and Governance Executive Committee meeting minutes
Lawful basis assessment
Legitimate interest assessment
Key management services used
Mobile device management tool configurations
Ticketing tool
Security-related roles
ePHI media disposal documentation
Subprocessors
PostHogBusiness Apps & Productivity
SlackBusiness Apps & Productivity
VercelCloud Infrastructure & Platform Services
LinearBusiness Apps & Productivity